Shane has developed branding, marketing and product strategies and integrated communications plans for Fortune 100 companies, small businesses and nonprofit organizations. His 25-year career spans client and agency marketing roles. He is now Principal of Market Position Strategies, providing marketing consulting services to enterprise and higher education clients.
Another advantage of internet marketing for customers is that they can shop anywhere and time of day that they want as long as they have access to the internet. ASOS are a click business which means that a business provides its service and goods through the internet only. This means that there will be no stores for the customers to visit and they will have to log onto the businesses website to look at the products and to purchase them. The business will have a warehouse or some other facilities where the products will be kept and the products will be sent from here. Therefore ASOS operating hours will be 24/7 and this is a good method of customer service. This is because it is easy and simple to do, it also provides customers with convenience as they can shop whenever they want and they can purchase anything they want to and this is at the comfort of their home. At ASOS as well as operating 24/ 7 they have a customer care service which is operated from the website 24/7. Click businesses operate 24:7 and this is an advantage for customers as they can shop anytime which suits them. The evidence for them operating 24:7 is that customers can access and visit the ASOS website anytime and make purchases.
Social media has been one of the fastest growing digital marketing channels for years now and continues to play a major role in brand development and customer acquisition and engagement. Social media now is a critical element to effective content marketing and search engine optimization strategies. These marketing strategies simply can’t exist well without one another.