Web Ink Now - David Meerman Scott's blog. David authored "The New Rules of PR & Marketing". His take on marketing is best said in his wikipedia entry: "He says that the rules of marketing and PR on the Web are completely different. Instead of buying or begging your way in, Scott says anybody can 'publish their way in' using the tools of social media such as, blogs, podcasts, online news releases, online video, viral marketing, and online media."
Companies often use email marketing to re-engage past customers, but a “Where’d You Go? Want To Buy This?” message can come across as aggressive, and you want to be careful with your wording to cultivate a long-term email subscriber. This is why JetBlue’s one year re-engagement email works so well -- it uses humor to convey a sense of friendliness and fun, while simultaneously reminding an old email subscriber they might want to check out some of JetBlue’s new flight deals.

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