And here were the impressions and clicks in GSC (which remained strong). This supports the notion that rankings were not being impacted during the performance problem. Impressions would have dropped if that were the case. I was also checking rankings manually and saw rankings remain strong overall. It seems that Google was pretty cool with understanding there was a performance problem and didn’t quickly impact rankings (even when it knew some users were running into page loading problems).
According to Statistica, 76% of the U.S. population has at least one social networking profile and by 2020 the number of worldwide users of social media is expected to reach 2.95 billion (650 million of these from China alone). Of the social media platforms, Facebook is by far the most dominant - as of the end of the second quarter of 2018 Facebook had approximately 2.23 billion active users worldwide (Statistica). Mobile devices have become the dominant platform for Facebook usage - 68% of time spent on Facebook originates from mobile devices.
Another advantage of internet marketing for customers is that they can shop anywhere and time of day that they want as long as they have access to the internet. ASOS are a click business which means that a business provides its service and goods through the internet only. This means that there will be no stores for the customers to visit and they will have to log onto the businesses website to look at the products and to purchase them. The business will have a warehouse or some other facilities where the products will be kept and the products will be sent from here. Therefore ASOS operating hours will be 24/7 and this is a good method of customer service. This is because it is easy and simple to do, it also provides customers with convenience as they can shop whenever they want and they can purchase anything they want to and this is at the comfort of their home. At ASOS as well as operating 24/ 7 they have a customer care service which is operated from the website 24/7. Click businesses operate 24:7 and this is an advantage for customers as they can shop anytime which suits them. The evidence for them operating 24:7 is that customers can access and visit the ASOS website anytime and make purchases.
ASOS also advertise on social networking websites as well like Face book and Twitter. On these websites, ASOS have created an account which customers are able to join and by doing this they will be regularly updated about new products and fashion trends. The customers will also be able to find out information about new sale events or promotions. The customers will also be able to view the products this is because images and videos can be placed on the web page. By joining a social network it will help ASOS to retain existing customers as well as attracting new ones. The customers will also be able to add comments, join in discussions and will be able to send links to other people. Below is an image of ASOS Facebook account and on this account customers are able to find out information about new products and offers as well as providing feedback and suggestions. Using the information that they recieve ASOS will be able to identify their weaknesses and improve them to provide a better service:
When writing this guide, we reached out to the marketer community to collect case studies and learnings about creative marketing strategies. Most of these examples are included throughout the guide, but some didn’t quite fit. So we included those loose ends here, from the perspective of four awesome marketers. What better way to wrap up this guide than with you, our community?
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